Customer Success Story
Developing a Customer Portal to tap into a new target audience.
Lettering.com wanted to tap into a new customer group and provide a better experience to existing customers by developing a customer portal targeted towards commercial clients.
AMBITIONS
Customer Testimonial: I recently worked with Pacific Codeline LLC developing enhancements to our e-commerce website, including a more streamlined efficient checkout process. Chris was very professional and easy to work with.
Brad Handy President - Lettering.com Inc
%3Aformat(png)&w=1920&q=75)
The new Customer Portal is fully integrated into the old checkout and allows customers to choose from saved addresses and credit cards.
%3Aformat(png)&w=1920&q=75)
The portal connects to the existing checkout.
Opening up new Distribution Channels
About Lettering.com
Florida based Vinyl Print Company
It all began in his garage with just a few pieces of equipment and a website that allows people to design their own vinyl lettering online. Since then, Brad Handy has built his company with the kind of customer service and consideration for each person that any of us would hope to receive and products that bring a real value to our customers. Now a handful of family and friends and a long list of happy customers make Lettering.com Inc what it is today.
We promise to always treat our customers the way we would want to be treated, be on time, do what we say, go the extra mile, and strive for perfection in everything that we do.
Brad Handy President - Lettering.com Inc
Developing a Customer Portal can be a great addition to any business - many companies do it cleverly to, for example, increase customer retention. Read more about Portals and Platforms here »
Christoph Heike CEO of Pacific Codeline LLC
Facts
Design online, upload a PDF and much more: All your Vinly Lettering needs are served by Lettering.com.
- Origin
- Lake City, FL
- Testimonials
- 5000+
- Solar-powered production facility
- 12,000 sqft
- Founded in
- 2007
Challenges & Problems
The Goal: Development of a new Customer Portal
We were very happy, when in 2022, Lettering.com reached out to us for help with their project. Together, we worked on creating a customer portal that fits all their needs and seamlessly blends with their current systems.
For any business, creating a new customer portal can be a difficult undertaking. Connecting the new gateway to their current systems is one of Lettering.com's biggest concerns. As it necessitates seamless integration with numerous data sources and apps, this can be a challenging procedure. The old system must be compatible with the new gateway, and it must be able to communicate successfully with other programs and systems, while ensuring that legacy functions keep working.
Making sure the payment mechanism is effective as well as safe, especially when handling client data, is one of the major challenges when developing such a customer portal. We had to incorporate several payment methods and service providers as we created the portal so that users would have options when making purchases.
Are you facing similar problems?
Let's get in touch and discuss your business challenges - Schedule a Free Initial Consultation.
Tech-Stack
Our Task: Developing the New Customer Portal
With Laravel, InertiaJS and VueJS
The choice was made to work with the Laravel, InertiaJS, and VueJS Stack, a reliable and cutting-edge web development stack that offers a variety of benefits. The PHP web framework Laravel is known for its beautiful syntax, strong functionalities, and effective tools for creating web applications. A frontend framework called InertiaJS helps developers to build single-page applications (SPAs) without having to construct an API. A progressive JavaScript framework for creating user interfaces, known as VueJS, has grown incredibly popular over time.
The chosen Tech-Stack is a modern and robust solution for the challenges, that the company faced.
Christoph Heike CEO - Pacific Codeline LLC
Portal Development
Facts
About the Tech-Stack
Laravel and VueJS
- One of the most popular frameworks
Laravel is a PHP web framework with a rich set of features such as routing, authentication, and database management.
- InertiaJS: No separate API required
InertiaJS is a client-side framework that enables developers to build single-page applications using server-side backends, such as Laravel. It eliminates the need for building a separate API for front-end and back-end communication.
- VueJS: A modern Frontend-Choice
VueJS is a popular JavaScript framework that is lightweight, fast, and easy to use. It provides a reactive and component-based architecture that makes building complex user interfaces easy and enjoyable.
- TailwindCSS: Rapidly build responsive User Interfaces
Tailwind is a CSS framework that helps developers rapidly build beautiful, responsive, and consistent user interfaces. It provides a comprehensive set of utility classes that eliminate the need for writing custom CSS styles from scratch.
Building contemporary, high-performance online apps is made possible by the combination of Laravel, InertiaJS, VueJS, and Tailwind. These technologies work together to enable developers to rapidly and effectively design complex applications with little overhead and maximum flexibility. Furthermore, these technologies have comprehensive documentation and community support, making it simple for developers to learn and get started.
Our Responsibilities
We were involved in:
Requirement Analysis
The stage of requirement analysis is when the demands of the customer are recognized, the project's scope is established, and a development strategy is developed.
Development
Development, also known as implementation, is the stage in which the website is created in accordance with the specifications, with the front end and back end working together to provide the required functionality.
Testing
To make sure the website runs without a hitch, testing involves finding bugs, security holes, and usability problems.
Delivery
Delivery also includes the website's launch, deployment, installation, etc.
Clients describe us as reliable and skilled.
Let's get in touch and discuss your business challenges - Schedule a Free Initial Consultation.
You can rely on our proven Process.
Why work with us? Fast Kickoff. Quick Turnaround.
We have been in the business of custom web & software development for over 15 years. Trust our proven process for a successful project realization.
In the initial consultation we get to know you, your objectives and your environment.
We'll discuss your project, your goals, and your vision. We'll also discuss your budget and timeline.
Detailed requirements and the project's scope will be discussed and documented, either by you or with us together. Your needs will be analyzed in detail by us internally and you will receive unbiased and technology-agnostic advice and proposal
When development begins you are constantly kept up to date and included in the development status updates.
Testing is constantly being performed to ensure the best results.
Your finished software goes into productive operation and can be used by you.
The next iteration of your project can be planned and discussed.
Take a look at some of our Services.
Full Commitment. Browse some of our Services.
Portals & Platforms - A great way to expand your Business
By providing a portal or platform, you have the opportunity to stand out from your competitors and create a special relationship with your business partners. Whether it is an internet, extranet or individual solution for your customers, there are no limits to the unique experiences we can help you provide for your partners and customers.
Mobile Apps / Hybrid Apps / PWA
A mobile app serves as a supplement to an existing website or can be developed as a stand-alone project. We develop mobile apps for iOS, Android, Hybrid, PWA, Web, and Desktop Apps.
Microservice & Micro-Frontend Development
By using microservices, our development team at Pacific Codeline can help your company shape the future through the most modern technology. While inert monoliths were the gold standard for a long time, modern software architectures consist of many individual microservices and containers.
Backend Development
Our expert team is proficient in all of the different technologies including PHP, Symfony, SQL and noSQL. If you are looking for or have questions about a backend solution, our team of backend developers at Pacific Codeline would love to help.
Conception, Consulting, Development
Web applications can create added value for a company in many different ways. These can be implemented directly on the public facing website for the end customer, in a mobile app, within the company for internal communications or to work with external partners. As a web development company, Pacific Codeline is happy to advise and assist you in moving to or improving your current web applications.
API Development
Modern software development based on microservices and containers use APIs as an innovative solution to reduce the complexity of their entire architectures, as only an API interface can enable collaboration between the individual application units.
Testimonials
We have Worked with dozens of Amazing People.
“Successful and fast project processing. Thank you and keep it up.”
“Thank you for the great and reliable cooperation. And also for the ideas and commitment in the projects. I hope we will implement many more great projects together.”
“For our various websites & web applications, we have been regularly using the services of Mr. Heike for many years and are very satisfied. We appreciate the uncomplicated and familiar cooperation, the broad know-how as well as the solution-oriented way they work.”
“The cooperation with Mr. Heike is very easy and professional. He programmed my private news project "Industrial-Internet.de" for me. It was extremely fast and the result is convincing.”
“Mr. Heike has assisted us with various process digitization projects that have enabled us to save costs and gain competitive advantages to this day. Thank you for the intensive sparring before and the great service after the launch of the commissioned developments!”
“We needed an interface between Zoho API and Digistore and we are very satisfied. The working relationship with Mr. Heike was very pleasant!”
“Thank you for the cooperation, which was smooth and successful for me.”
“All of our questions were answered professionally and quickly. Thanks very much!”
“The service provider [...] in the field of software development is a very reliable partner. We have had very good experiences and recommend the digital agency Webzeile GmbH without reservation and look forward to further cooperation.”
“This is a young, very committed team that I can recommend without reservation for all services related to the Internet.”
“Has a wide range of knowledge and was able to advise us very well. A clear recommendation!”
“The cooperation is great. Problem-free communication, fast response time and every customer request is always addressed. Definitely recommended!”
“Christoph surpassed my expectations. I highly recommend his services for anyone in need of a skilled and reliable web developer.”
“I recently worked with Pacific Codeline LLC developing enhancements to our e-commerce website, including a more streamlined efficient checkout process. Chris was very professional and easy to work with.”
“I highly recommend Pacific Codeline. We have been very well advised regarding the development of software for our company and appreciate the experience of Pacific Codeline.”
“A very good agency for high-quality and complex web developments. The results were always presented and processed based on milestones. I am very satisfied and can warmly recommend the agency, only very few other companies can match the quality and speed. Keep it up!”
“Fast delivery of results and excellent communication in the project environment. Gladly recommended.”
“I was allowed to encounter Webzeile GmbH (previous German corporation of Mr. Heike) as a professional and competent partner. Our webshop was thoroughly and carefully accompanied and implemented from planning to successful implementation, I am definitely very satisfied, thank you.”